These terms of service are an agreement between the consumer (hereinafter referred to as "Party A") and the "Wakool.games" (hereinafter referred to as "Party B") regarding the services provided by Party B (including Party B's platform and the online services, games, and digital content services that Party B is currently providing or may provide to Party A in the future, collectively referred to as "the Service").
If Party A acquires and uses the Service, it will be considered that Party A has carefully read the content of this agreement, agrees to the terms of this agreement, and agrees to comply with the provisions of this agreement. To protect Party A's rights and interests, please carefully read the following terms before registering to use any of the services provided by the company. Once Party A registers as a member of Party B, it indicates that Party A agrees to, and is willing to comply with all the terms outlined below.
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Scope of Application of The Contract
Party B provides Party A with online gaming services and other related services (hereinafter referred to as "the Service"). The rights and obligations of both parties regarding the Service are determined according to the terms and conditions of this agreement.
Party A understands that by clicking the "I agree" button, Party A confirms that they have carefully reviewed and understood all the terms of this agreement for more than three days, and agrees to fully comply with this agreement as well as the management regulations and rules related to the game and digital content. Here, Party A is reminded that if Party A is a person with limited legal capacity (aged between 7 and 19), Party A must obtain the consent of their legal representative (such as parents or guardians) to register as a member; if Party A is a person with no legal capacity (a minor under the age of 7), Party A's legal representative must apply for registration on their behalf. Party A's agreement to this contract and other expressions of intent are considered to have obtained the consent of the legal representative or meet the requirements for legal actions.
In order to promote the healthy development of children and adolescents and protect their relevant rights and interests, Party A understands that the minimum level of games on this platform falls under the "Protective" category according to the "Game Software Classification Management Regulations," and the highest level falls under the "Restricted" category according to the same regulations. By clicking the "I agree" button, Party A confirms that they meet the age requirements specified by relevant laws for using services at this level.
Party A and their legal representative should first review the privacy policy on each website of the game to check how personal data is protected before deciding whether to provide any personal information. Party A's legal representative should also continue to remind children and adolescents not to disclose any personal information (including name, address, phone number, email, photo, credit card number, etc.) of themselves or their family members to anyone. They should not accept invitations or gifts from online friends to meet in person. If Party A suffers any damage or causes any disputes due to disclosing their own or their family's information to third parties or meeting online friends, Party B will not be held responsible.
Party A and its legal representative should carefully select appropriate websites for children and adolescents to browse. For children under the age of 12, the legal representative should accompany them throughout their online activities. For adolescents aged 12 to under 20, the legal representative should carefully consider whether to give consent before they go online.
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Content of Contract
The following shall be deemed an integral part of this contract and shall have the same legal effect as the contract itself:
- Party B's advertising or promotional content related to this service.
- Rate schedule and game management rules and regulations.
- If there is any conflict between the contents of the contract in the preceding paragraph, the interpretation shall be in favor of the consumer.
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Noun Definition
The definitions of terms in this contract are as following:
- Online Game: Refers to software provided by Party B through network servers, enabling Party A to connect via the Internet and play games simultaneously with other unspecified individuals.
- Game and Digital Content Website: refers to the website established by Party B to provide the services of the game and digital content.
- Game and Digital Content Management Rules: Refers to the rules established by Party B, specifically designed to regulate the methods of playing the game and digital content, as well as the code of conduct for members' gaming behavior and other related regulations.
- Game History: refers to the log files that Party B's computer system can provide during Party A's gameplay.
- Stored Value: refers to the amount prepaid by Party A to Party B or its remaining balance.
- Plugin: refers to a program not provided by Party B, intended to affect or alter the operation, functioning, or gameplay of Party B's online game, including any results that can be achieved without human intervention.
- Necessary Costs: refers to the costs incurred by Party B in fulfilling this contract or the fees paid to third parties.
- Permanent: The "permanent" duration referred to in this contract is based on the continuous operation of the server. Therefore, if the server is shut down in the future, that will be considered the termination date, thereby excluding the applicability of "permanent."
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Scope of Service
The services provided under this contract are offered by Party B through network servers, allowing Party A to login and play the game via an Internet connection. However, this does not include Party A's application for internet access services from an Internet service provider or the provision of any hardware equipment required for internet access.
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Registration Information
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Provide personal registration information
- When applying for an account with Party B, Party A provides timely, detailed, and accurate personal information to Party B.
- All personal information provided by Party A will be used by Party B as the basis for identifying Party A and other users.
- If the personal registration information provided by Party A is inaccurate, has changed and not been updated in a timely manner, or is misleading, resulting in Party B's inability to provide or continue providing the services to Party A, Party B shall not be held responsible.
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Modify Registration Information
Party A may update or modify the information provided during registration at any time through the member services available on Party B's official website or other methods announced by Party B.
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Disclosure of Personal Data
In order to provide Party A with the services, Party A agrees to authorize Party B to disclose Party A's registration information to third parties in a manner Party B deems appropriate. However, Party B will not disclose Party A's personal information such as name, address, mailing address, email, account, password; unless:
- Party A allows Party B to disclose this personal information;
- Relevant laws, regulations or administrative regulations require Party B to disclose Party A's personal information;
- The judicial or administrative agency requires Party B to disclose Party A's personal information based on legal procedures;
- In emergency situations, it is necessary to disclose Party A's personal information to protect the personal safety of other users and the general public.
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Protection of Personal Data
Party B will take commercially reasonable measures to protect the security of Party A's personal information. Party B will use security technologies and procedures that are generally available based on current technology to protect Party A's personal information from unauthorized access, use, or disclosure. However, Party B will not be held liable for the loss of Party A's account or the leakage of personal information due to reasons not caused by Party B's failure to maintain its computer systems in accordance with the technology or professional standards reasonably expected at the time, failure to take reasonable measures to promptly restore any system damage or operational abnormalities, game program vulnerabilities, or Party B's negligence.
Furthermore, if Party B's failure to maintain its computer systems in accordance with the technology or professional standards reasonably expected at the time, failure to take reasonable measures to restore system damage or operational abnormalities, or game program vulnerabilities causes damage to Party A, Party B shall be liable for compensation based on the extent of the damage suffered by Party A. However, if Party B can prove that it was not at fault, it may reduce its liability for compensation.
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About Account and Password
- This refers to the account and password successfully registered by Party A.
- Please note that the account cannot be changed after registration, while the password can be modified through the services provided by Party B. Party A is fully responsible for the safekeeping of their account and password, as well as for all actions carried out using their account and password.
- Please do not transfer or lend your account or password to others. Party B will not be held liable for any consequences arising from the unauthorized use of Party A's account or password by others due to Party A's negligence in safekeeping or any other personal actions.
- Party B shall retain Party A's account and electronic records for thirty days after the termination of the contract. If the contract is terminated not due to any fault of Party A, Party A has the right to continue using the original account and the associated electronic records within this period if they choose to renew the service.
- If Party A does not renew the service by the expiration of the aforementioned period, Party B may delete the account and all data associated with it. However, this does not apply if there are other legal provisions to the contrary.
- If either party discovers that a third party is illegally using Party A's account or that there are abnormal security breaches, they must immediately notify the other party. Upon receiving Party A's notification, or after Party B notifies Party A and Party A confirms such an incident, Party B may suspend the use of the account or password and provide Party A with a new account or password.
- Under the circumstances of the preceding paragraph, if Party A's account suffers losses of in-game virtual currency or virtual items during an abnormal period, Party B will return the corresponding virtual currency or virtual items to Party A after receiving Party A's request for return and verifying the actual loss. This does not apply to virtual items, but those that can be attributed to Party A.
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What to do when electronic records are improperly transferred
- If Party A discovers that their account or password has been used illegally and the game's electronic records have been improperly transferred, Party A should immediately notify Party B for verification. After Party B verifies the situation by checking whether the IP address is one that Party A has not previously used, Party B may temporarily restrict the relevant user's rights to use the online game service.
- From the moment Party B temporarily restricts the rights to use the game, Party B shall immediately notify the third party holding the aforementioned electronic records in writing or via email, requesting an explanation. If the third party does not provide an explanation within seven days of receiving the notice, Party B shall directly restore the improperly transferred electronic records to Party A. If restoration is not possible, Party B may offer other reasonable compensation agreed upon by both parties. Once the restoration is made, the restrictions on the relevant user's rights to use the online game will be lifted. However, if Party B has provided free security devices (such as anti-theft cards, phone locks, etc.) and Party A does not use them, Party B may directly restore the improperly transferred electronic records to Party A.
- If the third party holding the electronic records mentioned in the first item does not agree with Party B's handling as described above, Party B may follow the reporting procedure and pursue legal action through the judicial process.
- When Party B restricts Party A's usage rights according to the first item, Party B shall not charge Party A any fees during the restriction period.
- Party A shall bear all legal responsibilities if any false declaration causes damage to the rights of Party B or other online game users.
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The Rights of Party A
- Party A may use this service in accordance with this contract and other rules updated and announced by Party B from time to time.
- Party A has the right to submit opinions, suggestions, and complaints related to the services at any time during the use of the services. Party B shall respond to the complaint with the results of the handling within 15 days of receiving it. Additionally, Party B shall provide a 24-hour service and a dedicated hotline or email address for complaints on the game website.
- If Party A does not agree with the terms of this contract, or has objections to the terms subsequently updated by Party B, or is dissatisfied with the service, Party A may choose to stop using the service. If Party A chooses to stop using this service, Party B will no longer assume any obligations and responsibilities to Party A.
- Party A may terminate this contract within 7 days after starting the game by notifying Party B via email or in writing. Party A is not required to provide a reason or incur any costs, and may request a refund from Party B for any unused top-up amounts.
- Party B shall retain Party A's basic personal game history records (including top-up records, login/logout IPs, login/logout times, item acquisition/consumption records, game currency acquisition/consumption records, game progress records, and transaction records) for Party A's reference, with a retention period of 40 days. Party A may request to review their personal game history by submitting a written request or via the internet to Party B's service center, and must provide personal information that matches their identification document for verification. The inquiry fee is NT$180 per request, which shall be borne by Party A. Upon receiving Party A's inquiry request, Party B shall provide the aforementioned personal game history and deliver the data within seven days in a storage medium such as a CD or disk, or via written or email format.
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Obligations of Party A
- Party A agrees to accept and use the services in accordance with the terms of this contract and any other rules that Party B may periodically publish, change, or modify. Party A shall not use the services or participate in Party B's activities through improper or unfair means.
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Party A shall not interfere with Party B's normal provision of this service, including but not limited to:
- Attack, invade or overload the website server of Party B;
- Crack and modify the client program provided by Party B;
- Attacking or intruding into Party B's game or digital content servers, or the server-side programs of the game or digital content, or causing the game or digital content server to overload;
- Creating, using, publishing, or distributing any form of auxiliary tools or programs (e.g., cheats or hacks) that interfere with the fairness of the game;
- Exploiting program vulnerabilities and errors (bugs) to disrupt the normal operation of the game or digital content, or spreading such vulnerabilities or errors (bugs);
- Interfering with or obstructing others from using the services;
- Illegally collecting other people's personal information;
- Other behaviors that do not comply with legal regulations.
- Party A must safeguard their own account and password. Any consequences resulting from the leakage of the account and password due to Party A's actions shall be solely borne by Party A.
- Party A may only use the services as an individual and is not permitted to engage in any commercial activities using the services. Party A shall not use the services for sales or any other commercial purposes.
- Party A is responsible for all activities and events associated with their account. Party A must comply with relevant laws, regulations, and generally accepted internet ethics and etiquette regarding the publication of information on the internet.
- Party A's game account, game characters, and forum nicknames related to Party B's products must not contain content prohibited under Section 22, Article 4, Clause 5 of this agreement.
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Privacy Protection
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If a legal guardian (such as parents or guardians) wishes for a minor (aged 7 but under 20) to use the services, they must obtain the legal guardian's consent before registering. If Party A is an incapacitated person (a minor under 7 years old), the registration must be completed by Party A's legal guardian. When accepting the services, the suitability for minors must be assessed by the legal guardian. Party B guarantees not to disclose or provide user registration information and non-public content stored during the use of the online services to third parties, except in the following circumstances:
- Obtaining the user's explicit consent in advance;
- According to relevant laws and regulations;
- In accordance with the requirements of relevant government authorities;
- To safeguard the interests of the public.
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Party B may collaborate with third parties to provide relevant online services to users. In such cases, if the third party agrees to assume the same level of responsibility for protecting user privacy as Party B, Party B may provide the user's registration information to that third party.
- Without disclosing individual user privacy information, Party B has the right to conduct technical analysis on the entire user database and commercially utilize the analyzed and organized user data. Despite making significant efforts to protect user privacy, Party B cannot guarantee that the current security measures will prevent any form of loss of users' technical information or other data.
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Disclaimer
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Party B does not guarantee the following matters:
- This service will meet Party A's requirements.
- This service will not be interrupted, will be provided in a timely manner, and will be secure, reliable, and error-free.
- If a third party interferes with or infringes upon Party A's rights through illegal means, Party B will assist Party A in resolving the issue or investigating the source of the infringement upon being notified by Party A of such an incident.
- Party A explicitly agrees that the risks associated with using the online services will be fully borne by themselves. They will also bear all consequences arising from using the online services. Party B shall not be responsible for any failure to provide services to Party A due to system errors, screen freezes, delays, interruptions, or inability to establish connections, nor for any failure to maintain its computer system in accordance with the technological or professional standards reasonably expected at the time, or for not taking reasonable measures to promptly restore the system after damage or operational abnormalities, or for game program vulnerabilities. Party B assumes no other responsibilities toward Party A.
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Changes, Interruptions, or Termination of Services
- If Party B's system equipment requires planned maintenance and downtime, it must notify Party A by posting an announcement on the game or platform website at least seven days in advance, as well as notifying Party A upon login. Additionally, a maintenance message should be displayed during the game or digital content session.
- Party B has the right to suspend the provision of network services under this Agreement to Party A upon written or email notification.
- Apart from the situations mentioned above, Party B reserves the right to suspend or terminate part or all of the online services at any time, with notification to Party A through announcements or email.
- Party A agrees that if the account pass is not used within the first month after registration or within a continuous 6-month period (including using the pass to log into the game, access the website, or top up), the pass will not be retained by the system.
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Electronic Records
All electronic records of this game are owned by Party B, and Party B is responsible for maintaining the integrity of Party A's related electronic records. Party A has the right to control the aforementioned electronic records.
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The Agreement regarding Virtual Items in Online Games
The various virtual items in the game, including but not limited to gold coins, silver, items, equipment, etc., are owned by Party B. Party A can only possess the right to use these virtual items in accordance with the law and the game rules. Party A agrees that the funds used for the purchase of the right to use virtual items (through top-ups or in-game purchases) cannot be refunded under any circumstances.
Party A is not allowed to engage in offline transactions with other players. Virtual items in the game, such as in-game currency, items, equipment, etc., are not permitted to be traded offline. If any issues or disputes arise from offline transactions, Party B will not be held responsible, and the players will bear full responsibility for the matter.
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Cancelling a Character
Party B can cancel Party A's created character and delete all records associated with that character under the following circumstances:
- Under the circumstances where Party A's registered game character does not meet certain game requirements, and the character's associated game points or game time in the respective game zone is zero, and the character has not logged into Party B's game for thirty consecutive days.
- If Party A deletes a character on their own, and does not restore the character within thirty days from the deletion date.
- Regarding the specific conditions for character cancellation in the different products provided by Party B, the detailed regulations should be based on the specific rules of each product or the related regulations provided on the official website offering the service.
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Description of Service interruption, Suspension, and Changes
When any of the following circumstances occurs, Party B has the right to suspend, stop or change the services provided by Party B:
- The provider may suspend services for regular system inspections, maintenance, hardware and software updates, or other related work. However, the provider must notify players in advance by posting an announcement on the game's website at least 7 days before the scheduled maintenance, informing users upon login, and issuing an in-game shutdown notification during gameplay.
- The server has been compromised in any way and cannot function properly.
- If network connectivity issues or other obstructions occur that hinder players from connecting to the Party B's server via the Internet.
- Natural disasters or other uncontrollable events.
- To protect the personal safety of other members and third parties under emergency circumstances.
- When unexpected malfunctions occur in software, hardware and electronic communication equipments.
For the situations described in points 2 to 6 above, where system errors, game screen pauses, delays, interruptions, or the inability to connect to the game occur and result in the loss of virtual currency or virtual items for Party A, Party A may submit a request for compensation to Party B. Party B will refund the corresponding virtual currency or virtual items based on Party A's actual losses.
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Transfer of Personal Data and Changes in Game or Digital Content Methods
Party B will endeavor to continuously provide Party A with the service; however, Party B does not rule out the possibility of discontinuing the service or changing the methods of the game and digital content. If Party B discontinues or modifies the service, Party B will notify Party A in advance through announcements on the game's or platform's relevant web pages or via email. Party B will also strive to find a suitable service provider or method to continue providing the service. In such cases, Party B may transfer Party A's personal data (including account and password information and personal data) to the party continuing the service or may permanently archive the original data to implement new gaming methods.
If Party A does not agree to the aforementioned arrangements by Party B, they must express their objection in writing within 15 days of the announcement of the changes. In such a case, within 30 days after the cessation of the service, Party B will refund Party A for any unused stored value or game fees, after deducting necessary costs. The refund will be issued via cash, credit card, money order, or by sending a check via registered mail.
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Pricing Policy
Party B has the right to determine the pricing standards and charging methods for the service provided. Party B may set different pricing standards and charging methods for different services or according to different stages of the service. Additionally, Party B may modify its pricing policy from time to time. Party B should display relevant information about the service's charges, pricing standards, charging methods, purchasing methods, or other related pricing policies prominently on the service's related webpage. In the case of a pricing adjustment, Party B will announce the adjustment on the service's related webpage at least 30 days before the scheduled effective date.
For the charges of the service provided by Party B, Party A should purchase the service according to the pricing policy determined by Party B. If Party A fails to purchase the service in accordance with the pricing policy set by Party B, Party B may immediately stop providing the service to Party A.
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Information disclosure
Party B shall provide information related to the game or digital content on the game or platform website and update it regularly.
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Description of Changes in Game Version Update
To enhance and enrich the content of the game, the game will periodically update and adjust all functions within the game during its operation. After the game update, Party A agrees that all in-game operations, content, and settings will be based on the actual updated content in the game.
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Limited Warranty and Liability Disclaimer
For this service, Party B provides only the following limited warranty, which replaces any other express or implied warranties (if any) in any documentation, packaging, or other materials. Party B provides the relevant products, software, or programs, and any support services only on an "as-is" basis, including all errors, and guarantees only the following:
- The service provided by Party B will basically meet the requirements officially published by Party B;
- The relevant services provided by Party B are basically consistent with Party B's officially announced service commitments.
Party B will make reasonable efforts, within commercially acceptable limits, to resolve any issues encountered while providing the service. To the maximum extent permitted by applicable law, Party B explicitly disclaims any other types of warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, reliability, accuracy, completeness, and any implied warranties of being virus-free and error-free. Furthermore, to the maximum extent permitted by applicable law, Party B does not guarantee that the service provided will meet Party A's expectations.
To the maximum extent permitted by applicable law, Party B shall not be liable for any incidental, indirect, abnormal, or consequential damages or claims arising from Party A's use of the service, or in any way related to the service, including but not limited to damages caused by personal injury, privacy breaches, failure to fulfill any responsibilities (including but not limited to integrity or reasonable care), negligence, and any other monetary or non-monetary losses.
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Game Management
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Data Transfer Policy
In the event of a merger of the company's game servers, the company has the right to transfer the user's character files to other company game servers.
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Game Management Rules and Compliance
To regulate the way the game is conducted, Party B shall establish reasonable and fair game management rules, which Party A shall adhere to. Any changes to the game management rules shall be made in accordance with the provisions of Article 30.
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Invalidation of Game Management Rules
The game management rules shall be invalid if any of the following conditions occur:
- The rules shall be invalid if they contradict the provisions regarding the mandatory and prohibited items that must be included in an online game standard-form contract.
- The rules shall be invalid if they deprive or limit Party A's contractual rights. However, this does not apply to actions taken by Party B in accordance with Section 4, Item 7, for handling Party A's violations of the service user code of conduct.
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Party A must comply with the service user code of conduct
- It is strictly prohibited to modify, reverse-engineer, or engage in any actions that affect the game program and the transmission packets of game network data.
- It is strictly prohibited to use any methods to maliciously invade or attack the server, or engage in any actions that disrupt the normal operation of network services.
- It is prohibited to exploit game bugs and third-party plugins to earn money, duplicate equipment, rapidly accumulate experience points, or engage in any actions that disrupt the fairness of the game and increase the burden on the server.
- It is prohibited to spread any existing and exploitable game bugs publicly or privately. Please report to Party B immediately when you discover such problems.
- It is prohibited to use character names that contain personal attacks, obscenity, insults, subversive content, or any other material that harms the image of the game, intentionally resembles GM character names to disrupt normal service order, or violates good societal norms and morals.
- It is prohibited to maliciously spam the public channel or engage in any behavior that disrupts the normal game order.
- Any violation of the above terms will result in penalties imposed by the GM, based on the severity of the violation, including warnings, forced log-off, confinement, name changes, character deletions, or account freezes. In particularly serious cases, further legal action may be pursued. Party A will be responsible for any damages or losses caused by the violation.
- Unless otherwise specified in this agreement, if there is sufficient evidence that Party A has violated the game management rules in this game, Party B shall announce this on the game website or during the game, and notify Party A via online instant messaging or email. If Party A fails to improve after receiving Party B's notification, Party B may, according to the game management rules and depending on the severity of the violation, restrict Party A's rights to use the game.
- Party B may suspend Party A's right to play the game according to the game management rules, with each suspension not exceeding 7 days.
- Constitute grounds for contract termination under Article 25, any actions taken by Party B in accordance with the game management rules against Party A shall not affect Party A's rights under this contract.
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GM Identity Statement
- GM, or Game Master, refers to an online game administrator responsible for maintaining and managing the order of the game's virtual world.
- The GM will not interfere with the normal order of the game, will never request players' personal information or passwords in any manner, and is not responsible for resolving personal disputes between players or providing solutions for game strategies or other gameplay-related issues.
- Please respect, understand, and cooperate with the work of the GM in the game. If you have any feedback or complaints, please submit them through the dedicated mailbox to the customer service center for review and reporting.
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Virtual Item Description
- Party A is prohibited from engaging in any transactions involving real currency, point cards, or other items with accounts, virtual currency, and virtual items that have not been certified by Party B. Party B will not be responsible for any disputes or losses arising from such transactions.
- Please remain vigilant and be cautious of fraudulent activities in the game. If Party A's account, virtual items, or point cards are scammed due to personal factors, Party B may provide support and assistance based on the situation. However, Party B does not guarantee that such support or assistance will meet Party A's expectations, nor is Party B responsible for compensating or recovering the losses caused by the scam.
- Except for large-scale server disconnections, Party B is not responsible for any character deletions, rollbacks, or losses of virtual items and money caused by local network issues, individual operational problems, or other personal reasons.
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About Player-versus-Player (PvP) Battles within the Game
- In the virtual world of this game, certain areas will have mandatory player-versus-player (PvP) battles between users. By accepting this agreement, Party A is deemed to have accepted the game's mandatory PvP settings. Party A is advised to choose carefully.
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Game Bug Rules
- Party B encourages players to report any issues or vulnerabilities found in the game. Once confirmed, players may receive a reward (the reward content will depend on the severity of the reported issue, and Party B has the final decision). Any actions that exploit game vulnerabilities for illegal profit or malicious attacks will be strictly prohibited. Once discovered, Party B can immediately stop providing the service to Party A. For major issues that may severely affect game balance, the official team has the right to make corrections, rollbacks, or suspend server operations.
- Party B is obligated, in accordance with the provisions of this contract, to maintain its own computer systems while providing the service, ensuring that they meet the security standards that can be reasonably expected based on the current technology or professional standards.
- In the event that the computer system or electronic records are damaged, or if there is any abnormality in the operation of the computer system, Party B should take reasonable measures and restore the system as quickly as possible.
- If Party B violates the previous two provisions and causes damage to Party A, Party B shall be liable for damages based on the extent of Party A's loss. However, if Party B can prove that it was not at fault, the liability for damages may be reduced.
- When Party B's computer system encounters the situation mentioned in item 3, Party B shall not charge fees to Party A until it is repaired and operates normally.
- If Party A suffers damage due to a game program vulnerability, Party B shall be liable for damages based on the extent of Party A's loss. However, if Party B can prove that it was not at fault, the liability for damages may be reduced.
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Failure liability
- Party B is obligated, in accordance with the provisions of this contract, to maintain its own computer systems while providing the service, ensuring that the systems meet the security standards that can be reasonably expected based on the current technology or professional standards.
- If the computer system or electronic records are damaged, or if there is any abnormality in the operation of the computer system, Party B should take reasonable measures and restore the system as quickly as possible.
- If Party B violates the previous two provisions and causes damage to Party A, Party B shall be liable for damages based on the extent of Party A's loss. However, if Party B can prove that it was not at fault, the liability for damages may be reduced.
- If the situation described in the second item occurs with Party B's computer system, Party B shall not charge Party A any fees until the system is repaired and operating normally. If Party A suffers damage due to a game or digital content program vulnerability, Party B shall be liable for damages based on the extent of Party A's loss. However, if Party B can prove that it was not at fault, the liability for damages may be reduced.
- However, Party A shall be solely responsible for any consequences resulting from their own improper actions and may not request any form of compensation or reimbursement from Party B.
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Damage Compensation
If Party A violates this contract or related laws, causing damage to Party B's parent company, subsidiaries, affiliates, related entities, employees, agents, or any other relevant personnel, Party A shall be responsible for compensating the damages and covering the associated costs. However, the aforementioned compensation and cost coverage does not include Party B's legal fees.
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The company has the Right to Terminate
Party A may notify Party B to terminate this contract at any time.
Upon termination of the contract, Party B shall, after deducting necessary costs, refund the unused value or game fees to Party A within thirty days. The refund shall be made via cash, credit card, money order, or by sending a registered check.
Party A shall abide by the provisions of this contract and relevant legal orders. If Party A encounters any of the following major circumstances, Party B may immediately terminate this contract, or suspend, terminate or delete Party A's account after notifying Party A in writing or by email. All relevant information, files and any records in Party A's account, as well as canceling, stopping or restricting Party A's membership:
- Use any system or tool to maliciously attack or damage Party B's computer system.
- To engage in the game using plug-ins, virus programs, game program vulnerabilities, or other methods that violate fairness and reasonableness.
- If found guilty of any illegal behavior by judicial authorities.
- Other behaviors that seriously damage the rights or interests of Party B or other players.
If Party B makes an error in the determination of the above facts or is unable to provide evidence, Party B shall be liable for compensating Party A's damages. In order to provide Party A with the service, Party B may need to maintain the relevant website servers, game or digital content servers, or the official websites of the services it provides, without prior planning. Such maintenance may cause service interruptions, and Party B may not be able to provide prior notice of such interruptions.
Party B shall not be held responsible for any suspension or interruption of the service caused by unauthorized access to Party B's network or game or digital content system, tampering, deleting, falsifying, or altering website, game, or digital content data or information by third parties. This is unless Party B fails to take reasonable measures to restore the service.
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About Advertising
Party B's online game software may display commercial advertisements or other promotional ads. These contents are provided by advertisers or service/product providers. If Party B knowingly or could have known that the advertisement content is false but still insists on publishing it, and Party A proves that they have suffered specific damages due to relying on the advertisement, Party B will bear joint liability for the damages.
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Links to Third Party Sites
Party A may link to third-party sites while using this service. These third-party sites are not controlled by Party B, and Party B is not responsible for the content of any third-party sites, any links contained within those sites, or any changes or updates to those sites. The links provided by Party B do not imply endorsement of the third-party sites. Party A may choose whether to link to third-party sites, and should independently assess the risks, check the content, and comply with the relevant regulations of the third-party sites. If Party A suffers any loss or disadvantage after linking to a third-party site, Party A will be responsible for it.
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Conflict with Law
The interpretation, validity, and application of this contract shall be governed by the laws of the Republic of China (Taiwan). In case of litigation, both parties agree to submit to the jurisdiction of the Taipei District Court in Taiwan. If any provision of this contract conflicts with the law, the legal provisions shall prevail.
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Effect of Individual Clauses
If any part or all of the provisions of this contract are deemed invalid, it shall not affect the validity of the other provisions.
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Right of Modification and Interpretation
Considering the changes in Party B's own circumstances, user needs, and market conditions, Party B reserves the right to modify, add, or delete any terms of this contract at any time. When such modifications, additions, or deletions are made, Party B will announce these changes on the official website's homepage or the login page of the game and notify Party A in writing or via email. If Party A disagrees with the modifications, additions, or deletions, they may cease using Party B's services. If Party A continues to use the services, it will be considered as Party A's acceptance and agreement to the modified, added, or deleted terms of the contract, and Party A cannot request any compensation or damages. If Party B fails to announce and notify as described above, the changes to the contract will be invalid.
Party A must respond within 15 days after receiving the notice of contract changes:
- If Party A does not express any objection, it shall be deemed that Party A accepts the contents of Party B's contract changes.
- If Party A expresses opposition, it will be considered as Party A's notice of termination of this contract with Party B.
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Supplementary Provisions
The provisions of this contract that are not specified in the announcements of the competent authority as required to be included shall be considered as included. Provisions that are prohibited from being included according to the announcements of the competent authority shall be considered as not included.